FAQ's
Got a question? We've got the answer.
Our testing kits are designed to be simple and convenient. Follow the instructions included with your kit, collect the required sample, and send it to the designated laboratory for analysis. Once processing is complete, you'll receive detailed results and insights about your pet's health.
Our products are specifically designed for cats and dogs. Be sure to select the appropriate test or supplement based on your pet's species and health needs.
Processing times vary depending on the test. Most results are available within 2–4 weeks after the laboratory receives your pet's sample.
Our testing solutions are developed using established scientific methods and laboratory analysis. However, they are intended to provide valuable insights and should not replace professional veterinary advice or diagnosis.
A DNA breed test analyzes your dog's or cat's genetic makeup to identify breed ancestry and provide information about inherited traits and characteristics.
A microbiome test evaluates the beneficial bacteria living in your pet's digestive system. The results can help you better understand your pet's gut health and overall wellness.
Our allergy tests can provide insights into potential environmental or food-related sensitivities. For severe or persistent symptoms, we recommend consulting your veterinarian for further evaluation.
Food sensitivity tests can help identify ingredients that may contribute to digestive discomfort, skin irritation, or other wellness concerns, allowing you to make more informed dietary choices.
Our supplements are formulated to support everyday pet wellness when used according to the recommended serving guidelines. Always follow product instructions and consult your veterinarian if your pet has specific medical conditions.
Many supplements can be used together, but it's best to review the ingredient lists and consult your veterinarian to ensure they are appropriate for your pet's individual needs.
Most tests can be performed on both young and adult pets. Specific age recommendations, if any, will be listed on the product page or included with the testing kit.
The best test depends on your goals. If you're interested in breed identification, choose a DNA test. For digestive concerns, consider a gut health or microbiome test. For potential sensitivities, an allergy or food sensitivity test may be appropriate.
No. Our products are designed to provide additional health insights and wellness support. They are not intended to diagnose, treat, cure, or prevent diseases, and should not replace professional veterinary care.